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Important
Information when submitting a job: |
| 1. |
|
A
note about turnaround time:
Factors such
as mechanical breakdowns and shipping company practices
are out of our control and we can not be held responsible
if they affect a shipment from arriving "on time".
For this reason we do not "guarantee" when
a package will get there, however you do have our promise
to do "everything that is reasonably possible"
to get your package to its final destination in a speedy
fashion. |
| 2. |
|
| File
formats -
Here are some of the more popular files and
the conditions for submitting: |
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JPEG
- must be at least 300dpi resolution
and CMYK color format. |
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TIFF
- must be at least 300dpi resolution
and CMYK color format. |
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EPS - must convert
all type to outlines. |
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PSD - file must be flat with no layers,
300dpi resolution and CMYK color. |
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MS Publisher -
files in this format
will be converted for our printing process. A
proof will be generated and sent to you for
review and approval. Please be aware this
process normally takes one business day which is
separate from production time. |
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|
QUARK Express
- print jobs in this format must
be: |
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For Apple Computer only,
we do not support Quark for
PC files. |
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Accompanied with all images and fonts |
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Accompanied
with a flat proof (in .JPG or TIFF file
format) with register marks (This proof
should display how fonts and images should
look after output). If this proof is not supplied, the job will be delayed. |
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| If
you do not see it listed, please call to check if we accept your file
format. |
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| 3. |
|
We
are not responsible for proofing your work. By submitting
an image file to us you certify that it is "ready
for print". |
| 4. |
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If your
job is color critical you must request a color proof
(Not included in prices) |
| 5. |
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All jobs
must have an 1/8" BORDER from all edges
containing no important text or graphics to allow for
cutting. |
| 6. |
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Please submit
each side as separate files. Example: Side 1(Front)
and Side 2 (Back) |
| 7. |
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The
size of the file your submitting, should be the size
of the file your printing. Ex: A printed 5.5 X 4.25
should be submitted as 5.5 X 4.25 canvas size not 11
X 8.5. |
| 8. |
|
Please
include all contact information when e-mailing your
work. Example: name, phone, cell phone, pager etc... |
| 9. |
|
If
you prefer to FTP a job please contact us for instructions. |
| 10. |
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Once
you've sent your files in, please call us to
verify that we have received your files. |
| 11. |
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Once
your project has gone to print refunds are not allowed.
If a project is stopped before it goes to print any
labor hours (graphic design, etc..) or administrative
fees (credit card fees, etc..) will be subtracted from
your refund. |