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Important
Information: |
| 1. |
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A
note about turnaround time: Factors such as mechanical
breakdowns and shipping company practices are out of our control
and we can not be held responsible if they affect a shipment
from arriving "on time". For this reason we do not
"guarantee" when a package will get there, however
you do have our promise to do "everything that is reasonably
possible" to get your package to its final destination
in a speedy fashion. |
| 2. |
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We accept most file formats. Here are some of the more
popular files and the conditions for submitting: |
| â |
JPEG -
must be at least 300dpi resolution and
CMYK color format. |
| â |
TIFF -
must be at least 300dpi resolution and
CMYK color format. |
| â |
EPS - must
send all fonts or convert to outlines. |
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QUARK (Mac
version only) - send all images, fonts, and a flat
image proof. |
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PSD - file
must be flat with no layers. |
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If you do not see it listed here please feel free to call
us and check if we accept your file format. |
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| 3. |
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We are not responsible for proofing your work. By submitting
an image file to us you certify that it is "ready for print". |
| 4. |
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If your job is
color critical you must request a color proof (Not included
in prices) |
| 5. |
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All jobs must have
an 1/8" BORDER from all edges containing no important
text or graphics to allow for cutting. |
| 6. |
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Please submit each
side as separate files. Example: Side 1(Front) and Side 2
(Back) |
| 7. |
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The size of the file your submitting, should be the size of
the file your printing. Ex: A printed 5.5 X 4.25 should be submitted
as 5.5 X 4.25 canvas size not 11 X 8.5. |
| 8. |
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Please include all contact information when e-mailing your work.
Example: name, phone, cell phone, pager etc... |
| 9. |
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If you prefer to FTP a job please contact us for instructions. |
| 10. |
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Once you've sent your files in, please call us to verify
that we have received your files. |
| 11. |
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Once your project has gone to print refunds are not allowed.
If a project is stopped before it goes to print any labor hours
(graphic design, etc..) or administrative fees (credit card
fees, etc..) will be subtracted from your refund. |
